Billing and Insurance

When you receive a bill from us, it covers services you received at one of our healthcare facilities. As a courtesy to our patients, we will bill your insurance company, Medicare or Medicaid on your behalf. We will do everything possible to obtain payment and expedite your claim.

You also may receive separate bills from your personal physician, surgeon, pathologist, radiologist or other healthcare professional. Questions about any of these bills should be directed the number printed on the statement you receive.

If you have insurance:

We accept most major health insurance plans and managed care programs.

Several factors can affect the amount a patient owes the hospital. Some health insurance plans may have special requirements for certain tests or procedures. Additionally, some physicians may not participate in your healthcare plan and their services may not be covered. If you fail to meet your health insurance plan requirements, you may be financially responsible for all or part of the services you receive at the hospital. Be sure you review your benefits plan to understand all of the plan requirements affecting your financial responsibility.

If you don't have insurance:

No one will be denied necessary medical care due to lack of insurance or inability to pay. However, you may be asked to pay a deposit when you're admitted or when you register for an outpatient procedure.

For information on how we can help you determine if you quality for financial aid in paying your bill, please click here.

Payment Policy

Payment in full is required at the time of service from all patients who owe co-pays, coinsurance, have not met their deductible, or do not have insurance coverage. Balances after insurance payment are due upon receipt.

Even if we bill your health insurance, payment is the ultimate responsibility of the patient. You will be financially responsible for payment of your hospital bill. To assist you with your financial responsibility, we offer discounts, payment plans or charity care, for patients that qualify. For more information, contact our Patient Access Department.

t=78
 
LUTHERAN HEALTH NETWORK
BLUFFTON REGIONAL MEDICAL CENTER | DUKES MEMORIAL HOSPITAL | DUPONT HOSPITAL* | KOSCIUSKO COMMUNITY HOSPITAL*
LUTHERAN HEALTH PHYSICIANS | LUTHERAN HOSPITAL* | MEDSTAT | THE ORTHOPEDIC HOSPITAL* | REDIMED | REHABILITATION HOSPITAL*
ST. JOSEPH HOSPITAL*

*A physician owned hospital.

If you are experiencing a medical emergency, call 911.
*ER wait times are door to clinical professional and can change quickly depending on the urgency of patients that arrive by ambulance. Lutheran Health Network provides care to patients with life-threatening illnesses first.
Patients are seen in order of severity, therefore, your spot may not be guaranteed. In case of a life-threatening emergency, call 911.
Patient results may vary. Consult your physician about the benefits and risks of any surgical procedure or treatment.