Billing & Insurance

Let us assist you.

Your procedure is over, your stay with us has ended, but now you may have additional paperwork to fill out. We can help. From forms and financial questions to working with Medicare or your insurance provider, Dukes Memorial Hospital is as passionate about assisting patients with what happens after a medical procedure or emergency as with the care that occurs during it. Use the information in this section to help the billing and payment process go smoothly.

Billing

What's the billing process?
We'll bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and after insurance has paid its portion, the account is not taken care of, we'll look to you for final settlement of your bill.

Otherwise, we accept:

  • Cash
  • Check
  • Money Order
  • VISA
  • MasterCard
  • American Express
  • Discover

If you can't pay your bill, we can help. You may be eligible for financial assistance programs. Contact our Financial Counselor at (765) 472-5341 (765) 472-5341 .

Questions?

Have your patient number and date of the hospital visit you have a question about handy, and contact us at (888) 667-2770 (888) 667-2770 .


Insurance

If you have insurance:
Dukes Memorial Hospital accepts a wide range of insurance providers.

Contact Patient Accounts at (888) 667-2770 (888) 667-2770 , if you have questions or don't believe your provider is included.

If you don't have insurance:
No one will be denied necessary medical care due to lack of insurance or inability to pay. However, if you are uninsured you may be asked to pay a deposit when you're admitted or when you register for an outpatient procedure.

Questions?

Contact
Financial Counselor
(765) 472-5341 (765) 472-5341
Monday through Friday, 8 a.m.-8 p.m.

t=12
 
LUTHERAN HEALTH NETWORK
BLUFFTON REGIONAL MEDICAL CENTER | DUKES MEMORIAL HOSPITAL | DUPONT HOSPITAL* | KOSCIUSKO COMMUNITY HOSPITAL*
LUTHERAN HEALTH PHYSICIANS | LUTHERAN HOSPITAL* | MEDSTAT | THE ORTHOPEDIC HOSPITAL* | REDIMED | REHABILITATION HOSPITAL*
ST. JOSEPH HOSPITAL*

*A physician owned hospital.

If you are experiencing a medical emergency, call 911.
*ER wait times are door to clinical professional and can change quickly depending on the urgency of patients that arrive by ambulance. Lutheran Health Network provides care to patients with life-threatening illnesses first.
Patients are seen in order of severity, therefore, your spot may not be guaranteed. In case of a life-threatening emergency, call 911.
Patient results may vary. Consult your physician about the benefits and risks of any surgical procedure or treatment.